Shipping & Delivery Policy

At More Than Party , we’re committed to making your shopping experience seamless from checkout to delivery. Here’s everything you need to know about our shipping process:

📦 Shipping Options & Costs

Standard Shipping

• $9.95 for orders under $99

• FREE for orders $99 or more

• Estimated delivery: 1–6 business days*

Express Shipping

• Flat rate: $16.95 for all orders

• Estimated delivery: 1–2 business days*

*Please note: Delivery times are estimates only and may vary based on your location or courier delays.

⏰ Order Processing Times

• Orders placed by 12PM AEST on business days are processed the same day

• We ship Monday to Friday (excluding weekends & Victorian public holidays)

• During peak periods (e.g., Black Friday, Halloween, Christmas), processing times may be longer

Need your order urgently? Contact us and we’ll do our best to help!

📬 Order Tracking & Delivery

• You’ll receive an email confirmation when we receive your order and another once it has shipped

• Please double-check your shipping address during checkout

  • Incorrect or incomplete addresses may result in a returned parcel

  • Reshipping fees may apply in such cases

If you’re not home at delivery, your parcel may be taken to a nearby collection point (e.g., Australia Post). Please collect it within the timeframe specified.

✏️ Changing or Cancelling Orders

We process orders fast, which means:

• Changes or cancellations cannot be guaranteed once the order is placed

• If you made a mistake, call us immediately — we’ll try our best to help

• If it’s too late, you may return eligible items (shipping fees may apply)

⏳ What Can Cause Delays?

We’ll always keep you informed by email, but delays may occur due to:

• Incorrect address or payment details

• Orders placed after 2PM AEST or on weekends/public holidays

• PO Boxes or parcel lockers as delivery address

• Bulk or custom orders

• Temporary stock shortages

Thank you for your patience — we’ll keep you updated every step of the way!

🏬 Local Pickup – Free & Convenient

Prefer to pick up your order? Simply select Local Pickup at checkout.

Pickup Location:
I Love This Shop
Melton Homemaker Centre
Next to Starbucks
2296 Melton Highway
Melton. Victoria 3337

Wait for your confirmation email before heading in to collect your order.

🤝 Questions?

Need help? Contact our friendly team via our Contact Us page or give us a call.
We’re here to ensure a smooth, stress-free shopping experience!